Shipping Policy
Efficient & reliable global shipping - your orders delivered safely and on time.
Shipping Coverage
- Mainland China (incl. HK, Macau, Taiwan)
- Southeast Asian countries
- Major European & American countries
Shipping Methods
Standard Shipping
- 3-7 business days
- DHL/FedEx/SF Express
Express Shipping
- 1-3 business days
- Major Chinese cities
International Shipping
- 7-15 business days
- Cost by destination
- Customs: recipient's responsibility
Order Processing
- In-stock: ships same day if ordered by 2 PM
- Pre-orders: 2-4 weeks (per product page)
Package Tracking
- Tracking number
- Real-time tracking link
- Estimated delivery date
Special Notes
Remote Areas: + 2-3 days
Pre-order Items: 2-4 weeks shipping time
Delivery Delays
- Severe weather
- Customs inspections
- Holiday peak seasons
We'll notify you immediately if delays occur
Receiving Instructions
- Inspect packages upon delivery
- Refuse if packaging damaged
- Report issues within 24h